Returns & Delivery The Intermec PC43T thermal label printer is simple to install and easier to use thermal transfer printer. The PC43T supports labels to a 4″ width and it’s low cost and fast operation make the PC43T the smart choice for light-duty labeling applications where users need a reliable, easy-to-use printing solution. InterDriver Software Driver for Windows Print barcodes with ease from any Windows® application to legacy Intermec printers, including the PB, PC, PD, PM, PR, PX, and PW series. Download drivers for the Intermec PM43 Driver. Download drivers for the Intermec PM43 Barcode Label Printer: intermecdriver.exe. Intermec PM43 Supplies.
Problems, Causes and Solutions
Troubleshooting Printer Operation
No power or loss of power
Possible Causes
The AC power cable is damaged or disconnected.
Printer breaker circuit tripped.
- Be sure that the AC power cord is plugged into both the printer and an electrical outlet.
- Replace the cable if it is damaged.
- Turn the print off, then back on.
Labels stop feeding through the printer.
Possible Causes
Printer is out of media.
The label stock is loaded incorrectly.
Media is sticking to the paper path.
- Load new media.
- Check the media path.
- Clean the paper path.
Printer slows down
Possible Causes
You have incorrectly set the image bands or print speed.
Printer has aborted and reset the print speed and image bands.
Labels stick to door or fail to strip
The self-strip roller is dirty.
The alert LED flashes and printing stops
The print head has overheated.
Leave printer idle to cool. Printing will resume when it has cooled.
Media Fault
Possible Causes
The print head is up.
Sensor type is set incorrectly.
Media is loaded incorrectly.
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Make sure the print head is down. The head lift lever should be straight up and down. Press the feed/pause button to resume printing.
Configure the printer for the correct sensor for the print mode that you are using.
Reload the media.
Test configuration label does not print
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The media is loaded incorrectly.
The printer is configured for self-strip media.
Media fault.
Reload the media.
Set the printer to the default configuration using the DIP Switches.
Remove media from under the label sensor.
Printer is not printing, not communicating or not print properly
Corrupt or incorrect information in printer memory.
Reset the memory to return the printer to its default configuration. After you reset the memory, power off the printer and return the DIP Switches to the desired settings.
Troubleshooting Print Quality
Blotches printing on labels
Dirty print head
Dirty media path or rollers
Poor quality label or ribbon stock
Clean the print head
Clean the media path
Use higher quality label and ribbon stock
Printing is too light or too dark
Incorrect darkness control setting
Incorrect media sensitivity setting
Poor quality label or ribbon stock
Dirty print head
Adjust the knob to achieve the best print quality.
Change the sensitivity setting to match the media type. If the sensitivity setting is correct, try changing the darkness adjustment.
User a higher quality label and ribbon stock.
Printing not aligned on label
Be sure that the media is loaded correctly.
Labels are not stopping at the right point for removal
Incorrect label rest point setting.
Incorrect label stock setting.
Adjust the label rest point.
Set the printer to thermal transfer or direct thermal label stock.
Print quality is poor
Incorrect media sensitivity setting.
Incorrect darkness control setting.
Print speed exceeds the capacity of the media.
Print head, platen roller or label path are dirty.
Uneven print contrast (density).
Poor quality label or ribbon stock.
Ribbon wrinkle.
Ribbon installed upside down.
Direct thermal/thermal transfer switch set in the wrong position.
Media may be slipping against the platen roller causing the printing to compress.
Change sensitivity setting to match the media being used. If the sensitivity setting is correct, try changing the print darkness.
Adjust the darkness control.
Lower print speed or use media rated for the print speed being used.
Clean print head, platen roller and label path
Adjust the bias screw.
Use a higher quality label and ribbon stock.
Check that the label and ribbon stock are adjusted properly.
Be sure that the ribbon is installed with the shiny side facing the print head.
Set the media switch for the type of media being used.
The printer skips labels randomly or sends an intermittent error
The label format extends beyond the label length.
The label mark sensor is not in the correct position.
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Edit the format to ensure that the text fits on the label.
Properly position the label mark sensor.
Troubleshooting Communications
Printer does not communicate with the host
Serial port is incorrectly configured.
Damaged or incorrect I/O cable.
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Make sure the serial port configuration settings match that of the host.
Check the connections at both ends and the pins and replace cable, if necessary.